How to Answer “How Many Hours Does Your Retainer Include?” Without Selling Your Time

How to Answer “How Many Hours Does Your Retainer Include?” Without Selling Your Time

Imagine this… you’re on a discovery call with a potential client. You’ve talked about their business, what they need support with, the scope of your role, and what you’ll help them accomplish. Then you confidently say: “My retainer is $2,000 per month.” They respond: “Okay… so how many hours does that include?” If you’re transitioning […]

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